We have previously discussed consumer guarantees, who is and isn’t covered and what happens when goods or services do not meet consumer guarantees. For this information please see the link here. Here we will be further discussing compensation and consequences for not...
Did you know that as a supplier or manufacturer of goods and/or services that you automatically provide certain guarantees to consumers? Consumer guarantees under the Australian consumer law (ACL) provide consumers with a comprehensive set of rights for the goods and...
As you may have heard there is a new law coming into effect from the 12th November 2016 which will protect small businesses from unfair terms in standard form contracts. The Australian Consumer Law, introduced under schedule 2 of the Competition and Consumer Act 2010...
It is a basic moral principle that telling lies (or generally being conniving, misleading and deceptive) is the wrong thing to do. We try to justify the telling of untruths or even attempt to pass off some lies (white lies) as not so bad as others but deep down, we...
We are generally taught from an early age that telling lies is bad and that we should relate to each other with integrity, honesty and respect. As consumers, these underlying values often frame our expectations when dealing with businesses and equally, most good...
Did you know that as a supplier or manufacturer of goods and/or services that you automatically provide certain guarantees to consumers? On 1 January 2011, changes to the law affecting the obligations of manufacturers/suppliers of goods and services and the rights of...